This guide covers the everyday account questions: logging in, usernames, deleting your account and getting help.
Polymarket Log In
Use only the official address, polymarket.com (or the official Polymarket US app). Scam sites use look-alike spellings such as "polymarkt", "poiymarket.con" or "polymarket.co". Bookmark the real site.
Changing Your Polymarket Username
Your username appears on your public profile and on leaderboards. You can usually edit it in profile settings [verify before publishing]. Remember your trades are public on the blockchain.
How to Delete Your Polymarket Account
- Withdraw your full balance first — see how to withdraw.
- Look for account deletion in settings, or contact support to request it [verify before publishing].
- Note that blockchain transactions can't be erased.
Polymarket Contact Support
Use the help center or support chat on the official site. Polymarket staff will never ask for your password, seed phrase or private key.
Terms of Service
Polymarket's terms of service set out restricted countries, age requirements and rules. Read them before trading.
Deposit Not Showing Up?
Check you used the right network and token, then wait for confirmations. Our deposit guide covers common issues.